Service Provider User Agreement

SERVICE PROVIDER USER AGREEMENT

1.INTRODUCTION

1.1. The website with the domain name www.wupdoc.com, operated by Wupdoc B.V. ("Wupdoc" "We"), is established to list Health Clinics and/or Providers offering services worldwide on a platform and to enable people seeking healthcare services from anywhere in the world to access it. This Service Provider User Agreement ("Agreement") contains the terms and details regarding the use of Wupdoc as a medical service provider. This Agreement regulates the conditions that the User must comply with from the moment they wish to register as a member in order to benefit from the Wupdoc platform.

1.2.Wupdoc is a company headquartered at Sloterweg 303, 1171 VC Badhoevedorp, Amsterdam, Netherlands, with the tax identification number 865127761. The services provided by Wupdoc are for guidance purposes and do not substitute for medical advice.

1.3. By visiting Wupdoc, you declare and undertake that you have read this Service Provider User Agreement, fully understand its content, and unconditionally accept all the terms specified.

1.4. This Agreement only regulates the legal relationship between Wupdoc and the Clinic and/or Provider regarding the use of the Wupdoc Platform. The contract between the Clinic and/or Provider and the applicant for treatment will be regulated under the Distance Service Agreement concluded between the parties.

2.  DEFINITIONS

2.1. Unless explicitly stated otherwise, the following terms used in this Agreement shall have the meanings set forth below:

Wupdoc : It shall mean Wupdoc’s website, www.wupdoc.com, which provides healthcare tourism services.

Service Provider : It shall mean natural and legal persons who enable users to enter into contracts electronically for the provision of products or services.

Content Provider : It shall mean natural or legal persons who produce, modify, and provide any kind of information or data offered to Users via the internet.

Blog : It shall mean the section within the Wupdoc Platform where various content is published by Wupdoc.

Device : It shall mean an electronic device capable of running primarily modern internet browsers, preferably equipped with video calling and communication features, such as a computer, tablet, smartphone, or other similar electronic devices.

Service : It shall mean services purchased by paying the agreed fee under the contract concluded between the Clinic and/or Provider and the applicant for treatment, provided that such services are not prohibited by legislation or the provisions of this Agreement.

Member : It shall mean a person who has fully completed the membership form on the Wupdoc Platform and registered on the website.

User : It shall mean all natural or legal persons who access Wupdoc.

Visitor : It shall mean a person(s) who can browse Wupdoc without registering but cannot connect with members on the Platform or provide feedback and does not qualify as a User.

Applicant for Treatment : It shall mean a person seeking assistance from healthcare professionals to resolve a medical issue, referred to as a patient.

Content : It shall mean all accessible visual, textual, and audio elements published on Wupdoc, including information, writings, files, images, videos, graphics, etc.

Clinic/Hospital : It shall mean healthcare institutions that provide services in at least 2 medical specialties.

Provider : It shall mean natural and legal persons providing healthcare services with expertise in at least one medical field.

GDPR : It is a regulation in European Union law concerning data protection and privacy for individuals within all Europe and the European Economic Area. It shall mean the European Union General Data Protection Regulation.

Personal Data : It shall mean all kinds of information relating to an identified or identifiable natural person under the 2003 Data Protection Acts and the EU General Data Protection Regulation (GDPR) 2018 ('DP Laws').

3.GENERAL TERMS

3.1.This Agreement regulates the mutual rights and obligations between Wupdoc and Healthcare Service Providers. From the moment a healthcare service provider accesses the Wupdoc Platform and before performing any transactions or registering on the Platform, this Agreement must be read.

3.2. If the Clinic and/or Provider does not accept some or all of the conditions set forth in this Agreement, the use of the Wupdoc Platform must be immediately terminated, they must not become a member of the Platform, and/or no transactions should be carried out as a service provider on the Platform. If the Clinic and/or Provider accesses the Platform or performs any transactions on it, it shall be deemed that they have accepted and approved the terms set forth in this Agreement.

3.3. Wupdoc reserves the right to update and modify the Platform and this Agreement. Updates and changes related to the Clinic and/or Provider that may be made from time to time on the Platform shall be considered within the scope of this Agreement. If the Clinic and/or Provider continues to use the Platform and/or benefit from the available features, it shall be deemed that they have accepted the updates made.

3.4. Healthcare institutions from all over the world can become a member of the Platform. If becoming a Member occurs without meeting the membership requirements, Wupdoc is not obligated to verify this. In such cases, the Clinic and/or Provider shall be solely responsible for any damages that may arise.

3.5. If Wupdoc makes any changes to this Agreement, the updated Agreement will be published on the Platform and will become effective with its favorable provisions from the moment it is published. Existing and future Clinics and/or Providers will be subject to the updated terms. For any potential changes that may be unfavorable to the Clinic and/or Provider, explicit and separate approval will be obtained from the Clinic and/or Provider.

4. WUPDOC PLATFORM

4.1. Wupdoc is a platform where Visitors can review and compare Clinics and/or Providers, connect with them to purchase the services they offer, and access treatment methods, applicant for treatment reviews and evaluations, videos, photos, and blog articles, providing visibility. In this context, Wupdoc is not a party, guarantor, or surety to any contracts established between the Clinic and/or Provider and the applicant for treatment/ patient. Instead, Wupdoc acts as a service provider that strives to ensure the best possible delivery of the services offered through the Platform.

4.2. A Clinic and/or Provider wishing to benefit from the opportunities offered within the Wupdoc Platform is required to fill out the membership form available on the Platform and electronically accept this Agreement, providing the following information to the Wupdoc Platform:

4.2.1.Full Name

4.2.2.Specialty

4.2.3.Health Tourism Authorization Certificate / Doctor’s Diploma

4.2.4.Clinic Name

4.2.5.Email Address

4.2.6.Phone Number

4.2.7.Address

4.2.8.User Password

4.3. A Clinic and/or Provider who becomes a member of the Wupdoc Platform and purchases any of the annual plans or credits can open and respond to enquiry form received from Users and access data of the applicant for treatment.

4.4. The Clinic and/or Provider acknowledges that the phone number and/or email address shared with Wupdoc during the membership process must be accurate and up to date. During the verification and access stage, Wupdoc can send a verification SMS and/or email to confirm that the phone number and/or email address is correct and up to date.

4.5. The Clinic and/or Provider is solely responsible for ensuring that the information requested during membership creation is accurate, complete, and up to date. If there is any change in this information, they are required, as a Member, to update it via the Platform. The Clinic and/or Provider shall not make any claims against Wupdoc if they are unable to properly use the Wupdoc Platform due to incomplete, incorrect, or outdated information they have provided, if their data is deleted, or if they suffer material or moral damages as a result. If Wupdoc has doubts about the accuracy of the information provided by the Member, it has the right to temporarily suspend or terminate the Member’s membership.

4.6. Wupdoc has the right to suspend, pause, or terminate the membership of the Clinic and/or Provider at its sole discretion and for any reason, after evaluating the accuracy and suitability of the required information and documents that must be uploaded following membership registration. It is important to note that Wupdoc is not obligated to verify the accuracy of the information and documents provided by the Clinic and/or Provider.

4.7. The Clinic and/or Provider is deemed to have accepted making payments through the Payment System when purchasing any of the plan options available on the Platform. During transactions carried out via the Payment System, the Clinic and/or Provider shall be subject to the terms of the Payment System's own agreement. The Clinic and/or Provider is responsible for providing accurate and complete bank/credit card information when making payments through the Payment System. They acknowledge and accept that their bank/credit card details will be stored by the Payment System. All security measures related to the storage of bank/credit card information shall be provided by the licensed payment institution associated with the Payment System. The Clinic and/or Provider acknowledges, declares, and undertakes that the responsible party for such matters, including credit card fraud, is the licensed payment institution, and Wupdoc shall not be held liable for any issues arising in this regard. The Clinic and/or Provider may request the deletion of their bank/credit card information from the Payment System at any time.

4.8. The Clinic and/or Provider cannot own multiple accounts simultaneously on the Platform. Without Wupdoc's written approval, they may not transfer this Agreement or any rights and obligations under it, their user profile, or account information, either partially or fully, to any third party. They also may not allow others to use their membership, except for those explicitly authorized through the Platform. Wupdoc shall not be held directly or indirectly liable for any damages suffered or that may be suffered by other Platform users or third parties due to such transfers or unauthorized use. If it is determined that the Clinic and/or Provider has allowed another person to use or transfer their membership, the relevant membership account shall be permanently deleted, and this Agreement shall be unilaterally terminated by Wupdoc.

4.9. The Clinic and/or Provider is obligated to immediately inform Wupdoc and the bank where their account is held if they detect unauthorized access to their account on the Platform, notice an unauthorized transaction or an attempt to perform one, or suspect that their login credentials or bank account information have been stolen. Otherwise, the Clinic and/or Provider shall be solely responsible for any damages that may arise due to failure to report or delayed reporting of such incidents.

4.10. Regarding Clinics and/or Providers against whom an official complaint has been filed with the relevant authorities, Wupdoc may, after conducting an investigation, suspend such memberships for a limited or indefinite period, restrict access, revoke their rights to use the Platform, or unilaterally terminate this Agreement.

4.11. The Clinic and/or Provider acknowledges, declares, and undertakes that while completing the membership procedures and promoting their services through the Platform, they will comply with all the terms stated in this Agreement, the rules announced on the Platform or that may be announced in the future, as well as all legal regulations referenced in this Agreement.

5.RIGHTS AND OBLIGATIONS OF THE SERVICE PROVIDER

5.1.The Clinic and/or Provider acknowledges, declares, and undertakes that they hold the status of a Content Provider regarding the profile, messages, responses, explanations, and other content they create on the Wupdoc Platform. They agree to act in accordance with the rights and obligations granted to them in this regard and accept that Wupdoc bears no responsibility for the legality of this content and/or any loss of rights it may cause to third parties.

5.2. The Clinic and/or Provider acknowledges, declares, and undertakes that they will not include statements that may cause discrimination based on religion, language, race, gender, or sexual orientation in the content they add to the Platform. They will also refrain from insulting or violent content, statements or approaches that violate the privacy, personal rights, or intellectual property rights of third parties, as well as any unlawful or unethical expressions. Furthermore, they agree not to include irrelevant information that does not align with the purpose of the content, share information beyond experience-sharing and evaluation in reviews, or engage in any behavior that may disturb society or other users of the Platform.

5.3. The Clinic and/or Provider acknowledges that the content they add to the Platform, including statements and photographs, does not violate intellectual property rights, personal rights, or any other rights of third parties. They accept that they shall be solely responsible for any damages Wupdoc may incur due to any content they upload to the Platform.

5.4. The Clinic and/or Provider acknowledges, declares, and undertakes that they will not reproduce, distribute, copy, and/or process the Platform in a way that infringes on the personal rights, intellectual property rights, or property rights of Wupdoc and/or third parties.

5.5. The Clinic and/or Service Provider acknowledges and undertakes that they will not engage in activities that create unfair competition on the Wupdoc Platform, will not act in a manner that damages the personal and commercial reputation of Wupdoc and third parties, will comply with legislation, public order, and general moral rules, will implement the necessary measures and procedures required by the legislation, and will not engage in illegal, criminal, disturbing behavior or actions that violate personal rights, intellectual rights, copyrights, trademark rights, and property rights.

5.6. The Clinic and/or Provider expressly accepts in advance that the descriptions, videos, images, and other details on the Platform may be used by Wupdoc for the purpose of promoting the Platform.

5.7. The Clinic and/or Provider acknowledges, declares, and undertakes that they will not engage in any actions that may damage, restrict access to, overload, or harm Wupdoc’s content, media providers, services, software, or data in any way. They also agree not to use the services offered on the Wupdoc Platform in a manner that prevents third parties from benefiting from them.

5.8. The Clinic and/or Provider shall not transmit worms, viruses, spyware, malware, or any other harmful or obstructive code, nor shall they block or disrupt Wupdoc’s servers or its connected networks in any way. They shall not add any content or code that alters or interferes with how the Platform is displayed or viewed on other Users' Devices. The User shall not engage in reverse engineering, decompiling, hacking, interfering, tampering, reversing, copying activities, or any other similar actions that may disrupt the integrity and performance of the Platform.

5.9. The Clinic and/or Provider acknowledges and accepts that, in cases where they are obligated to disclose information to official authorities under mandatory provisions of applicable legislation, they shall only be authorized to disclose confidential, private, or commercial information of Users that has been shared with them, strictly limited to the scope of the request.

5.10. Wupdoc is not obligated to investigate, verify, or monitor the accuracy, validity, or up-to-dateness of the statements and commitments made by the Clinic and/or Provider under this Agreement. If it is determined at any time that the Clinic and/or Provider has violated any of these statements and commitments, they shall not be entitled to any rights specified in this Agreement and shall remain fully responsible for fulfilling all obligations set forth herein.

5.11. If the Clinic and/or Provider violates this Agreement, they acknowledge and declare that Wupdoc has the right to immediately and unilaterally terminate this Agreement and to claim compensation from the Clinic and/or Provider for all direct and indirect damages incurred due to the violation and termination of the Agreement.

5.12. A User who communicates with the Clinic and/or Provider and purchases a service may provide feedback by sharing reviews and comments about their service experience, which will be publicly visible on the Wupdoc Platform. If a review or comment about the Clinic and/or Provider is defamatory, contains insults, or damages personal rights or commercial reputation, the Clinic and/or Provider may notify Wupdoc within 24 hours to request that the comment not be published on the Platform. If the Clinic and/or Provider does not submit a notification to Wupdoc within 24 hours, the comment will be published on the Platform. However, if justified reasons exist, the Clinic and/or Provider may still request the removal of the comment from Wupdoc, even after the 24-hour period has expired. Wupdoc will not request any financial compensation from the User regarding the removal or modification of these comments.

5.13. The Clinic and/or Provider may purchase any of the plans and credits offered on the Wupdoc Platform through the "Subscription" page on the Platform. Wupdoc provides the Free Doctor plan to Platform Users at no charge. The Clinic and/or Provider has the right to purchase the Basic Doctor, Advanced Doctor, Premium Doctor, and Clinic & Hospital plans and credits by completing the payment process under the terms and conditions specified on the Platform.

A Clinic and/or Provider who has purchased an annual plan and has used all of its credits within the validity period may additionally purchase extra credits regardless of the type or duration of the annual plan. They can open and respond to enquiry form received and access data of the applicant for treatment. 

The purchased plans are only valid within the relevant annual period, and the User is responsible for using their credits within this period. The User may not unilaterally terminate the agreement without a valid and justified reason and may not request a refund for unused credits. Wupdoc's commitment is to list clinics and allow them to use the features of the purchased plan throughout the contract period. Wupdoc does not guarantee a specific number of enquiries within a particular month or day. By completing the purchase process, the User acknowledges that they accept these terms in advance and waives any right to request a refund or cancellation for these reasons.

5.14. Wupdoc may offer additional services to the Clinic and/or Provider through the Platform. The scope, fees, and terms of these additional services shall be determined solely by Wupdoc. Apart from the payments set by Wupdoc, no other fees shall be requested from the Clinic and/or Provider under any other name or title.

6.RIGHTS AND OBLIGATIONS OF WUPDOC

 6.1. Wupdoc, in order to ensure that Users within it can access aesthetics, hair transplantation, dental services, general surgery, and similar many healthcare services more easily, lists Providers offering healthcare services worldwide based on displaying information collected from websites or internet browsers, applicant for treatment rating and satisfaction, phone and email traffic, and similar algorithms. Therefore, Wupdoc does not provide any service for the Clinic and/or Provider to rank higher in the listing. For this reason, you should be aware that once a potential customer submits a request on the Platform, you are obligated to make your best effort to contact each potential customer within 12 hours via both phone and email.

 6.2. Since Wupdoc holds the status of a service provider, it is obligated to provide the opportunity for individuals seeking access to Clinics and/or Providers offering healthcare services worldwide; however, it has no responsibility for scheduling appointments or providing medical services. Wupdoc, as an intermediary service provider, acknowledges and undertakes that it will fulfill its obligations in accordance with the regulations to which it is subject.

 6.3. Wupdoc is responsible for providing the necessary technical infrastructure for the operation of the Platform and for making a reasonable effort to resolve any technical malfunctions that may occur.

 6.4. Wupdoc will exercise the necessary care to ensure that the services provided through the Platform are delivered on time, securely, and without errors, and that the service quality meets expectations; however, Wupdoc makes no commitment regarding these matters.

 6.5. Wupdoc does not provide recommendations or guarantees regarding Providers and/or Clinics. Therefore, the responsibility of conducting research on Clinics and healthcare professionals listed on our Platform lies with the Users, and they are advised to carry out thorough research before working with any Clinic or Service Provider. The membership of any Clinic or Service Provider on the Platform does not imply approval by Wupdoc.

 6.6. Wupdoc reserves the right to add new services, modify the scope and conditions of the content accessed within the existing services at any time, restrict access to third parties, and remove content. Wupdoc may exercise this right at its sole discretion, without prior notice or notification.

 6.7. Wupdoc has the right to take necessary measures, request a defense statement, notify the Clinic and/or Provider, remove them from the Platform, and permanently ban them from re-registering in cases where the User misuses the opportunities provided by the Platform beyond their intended purpose and/or violates this Agreement, including but not limited to engaging in unethical communication and sharing inappropriate content or any other form of content sharing that falls under inappropriate behavior criteria. Wupdoc also has the right, at its sole discretion, to terminate the membership of the Clinic and/or Provider at any time, without imposing any penalty and/or compensation obligations. If such a Clinic and/or Provider is found to have created another account, Wupdoc may also close these accounts and claim compensation for any damages incurred or that may arise.

 6.8. Wupdoc may temporarily or permanently suspend the publication of relevant content without notifying the Clinic and/or Provider if the content published on the Platform is illegal or unethical, infringes on the personal and commercial rights, intellectual property rights, or property rights of Wupdoc and/or third parties, is subject to warnings regarding such violations, or directly or indirectly violates this Agreement. If necessary, Wupdoc may also suspend the membership of the relevant individual or permanently delete their membership and unilaterally terminate this Agreement. Wupdoc may exercise this right without providing any notice or warning.

 6.9. Wupdoc reserves the right to modify the Platform's usage format, required membership information, planning, membership usage rules, payment methods, fees, Payment System, and other related aspects of the Platform. Within this scope, Wupdoc may convert transactions that currently do not require membership into those that do, introduce additional services, partially or entirely modify certain services, change free services into paid ones, update the fees of existing paid services, or make them free of charge. Before converting free services into paid ones and offering them to the Clinic and/or Provider, Wupdoc will obtain explicit approval from the Clinic and/or Provider regarding this matter.

 6.10. Wupdoc shall not be used for purposes other than its intended use. The Clinic and/or Provider is not permitted and shall not be authorized to partially or fully copy User information, designs, codes, software, or data contained in the database; directly or indirectly publish, compile, process, modify, transfer such data to other databases, or grant third parties access to and use of this data. Such actions are strictly prohibited and shall not be consented to. These acts are unlawful, and Wupdoc reserves the right to claim compensation, file legal actions, and pursue lawsuits and legal proceedings.

 6.11. Wupdoc is authorized to disclose all data duly requested by the competent authorities in the event of a request made in accordance with mandatory legislation or secondary regulatory actions by official authorities. Such disclosure shall not be considered a violation of data confidentiality or the protection of personal data.

7. DISCLAIMER

 7.1. Since Wupdoc qualifies as an intermediary service provider under the relevant legislation, it shall not be a party to any disputes that may arise regarding the fulfillment of obligations related to the agreement between the Clinic and/or Provider and the applicants for treatment, as well as the exercise of the right of withdrawal.

 7.2. Wupdoc shall not be involved in any communication/interaction activities between the Clinic and/or Provider and the applicant for treatment, nor shall it be liable for any issues, damages, or other claims arising from such communication. As a hosting provider, Wupdoc is not responsible for verifying the accuracy of the information and content submitted by the Clinic and/or Provider to Wupdoc or uploaded to the Platform, nor is it obligated to assess their reliability, correctness, or legal compliance. Wupdoc shall not be held liable for any damages resulting from incorrect or erroneous information and content. In this context, the responsibility of Wupdoc is limited to taking necessary actions and measures in response to possible notifications and complaints to be submitted.

 7.3. Wupdoc, through the Platform during the provision of the service it offers, due to the impact of technical reasons that may arise, shall not be held liable for the temporary or permanent loss or becoming unusable of Clinic and/or Provider accounts, any elements within these accounts, any prepared work and/or data, and this particular situation and its consequences.

 7.4. Wupdoc shall in no way be held directly and/or indirectly liable for any damages suffered or that may be suffered by third parties due to activities carried out by the Clinic and/or Provider in violation of the provisions of this Agreement and the law. Otherwise, Wupdoc has the right to recourse for any damages it has suffered or may suffer from the relevant party.

 7.5. All transactions arising from legal changes that occur outside the scope of this Agreement are beyond Wupdoc’s responsibility and shall be reflected in the Agreement accordingly.

 7.6. Wupdoc strives to protect the data of all Clinics and/or Providers who are members of the Platform. Wupdoc shall not be held liable for any damages arising from the unauthorized access of Clinic and/or Provider data by third parties, provided that such access is not due to Wupdoc's fault. Wupdoc's obligation is limited to taking the necessary technical and administrative measures to protect the mentioned information and making its best efforts in this regard. Any financial, legal, or criminal liability arising from the unauthorized access and/or use of the Clinic and/or Provider's data by third parties, without Wupdoc's fault, shall be solely the responsibility of the Clinic and/or Provider.

 7.7. The Clinic and/or Provider may only perform transactions on the Platform for lawful purposes. The User is solely responsible for any legal and criminal liability arising from their transactions and actions on the Platform. The Clinic and/or Provider agrees and undertakes not to reproduce, copy, distribute, process, transfer to another database, or upload to the Platform in a way that may result in such consequences any images, texts, visual and audio materials, video clips, files, databases, catalogs, and lists contained within the Platform, which would constitute an infringement on the tangible or intangible rights, property, or personal rights of Wupdoc and/or any third party. The Clinic and/or Provider further undertakes not to engage in any activities by carrying out such actions or through other means that would directly and/or indirectly constitute unfair competition. Wupdoc shall in no way be held liable, either directly or indirectly, for any damages suffered or that may be suffered by third parties due to actions carried out by the Clinic and/or Provider on the Platform in violation of the provisions of the Agreement and the law.

 7.8. The Clinic and/or Provider shall be responsible for all damages that may arise if they access the Platform using Devices that are not suitable for using the Platform and, as a result, cause harm to any person.

 7.9. Wupdoc shall not be held liable for any damages that may arise in the event that the information submitted to the Payment System is shared with third parties and/or accessed by third parties.

 7.10. Wupdoc is not responsible for any direct, indirect, and incidental punitive damages, including loss of profit and data loss, whether connected or unconnected with the use of the Platform.

 7.11. Wupdoc, natural disasters, terrorist events, war, military operations, epidemic/pandemic type widespread infectious diseases and related government measures and/or severe transportation restrictions, fire, earthquake-like natural disasters, loss of energy and workforce, damage to servers, hacking of network systems, and similar objective impossibilities not caused by itself, which can be referred to as force majeure, shall not be responsible for failing to fulfill or delaying its responsibilities under the Agreement due to these reasons. Wupdoc has the right to temporarily suspend/stop the services provided on the Platform until the force majeure circumstances cease.

8.INTELLECTUAL PROPERTY RIGHTS

Wupdoc holds intellectual property rights over the contents of its website, including but not limited to images, texts, visual and auditory images, video clips, files, databases, catalogs, lists, design rights, commercial titles, and intellectual property rights, as well as ideas produced for new or improved services. The Clinic and/or Provider do not have the right to resell, process, copy, share, distribute, display, or allow others to access or use these intellectual property rights. The Clinic and/or Provider agree and undertake not to reproduce, process, distribute, or create derivative works from works protected by copyright.

 9. PERSONAL DATA PROTECTION AND COOKIE POLICY

9.1. The personal data of the Clinic and/or Provider processed due to the services and opportunities provided by Wupdoc are processed in accordance with the Data Protection Laws and the EU General Data Protection Regulation (“GDPR”), the Privacy Policy and the Cookie Policy, accessible through the Platform. In this regard, the Clinic and/or Provider is required to read the Privacy Policy and the Cookie Policy before browsing the Platform and becoming a member.

9.2. In addition to the data listed in Article 9.1, the personal data of the Clinic and/or Provider's natural person representative is processed under the mentioned regulations and Policies.

9.3. Wupdoc may share the personal data of the Clinic and/or Provider that it processes with third parties in accordance with the regulations.

9.4. After the termination of the Clinic and/or Provider's membership, their profile information and any content contained in the profile will be removed from the Wupdoc Platform. However, Wupdoc reserves the right to decide whether certain content, including comments and evaluations, will continue to be published on the Platform.

9.5.During the time the Clinic and/or Provider visits the Wupdoc Platform, "cookies" and cookie types are stored in accordance with the Cookie Policy on our website. The Clinic and/or Provider is obliged to read the Cookie Policy provided to them.

10. CHANGES TO THE TERMS OF USE

Wupdoc may unilaterally change this Service Provider User Agreement by means of announcing it on the Wupdoc Platform. The amended provisions of this Service Provider User Agreement shall enter into force on the date they are announced.

11.          INTEGRITY OF THE AGREEMENT AND WAIVER

11.1.    The invalidity, unlawfulness, or unenforceability of any provision or any statement in this Agreement will not affect the validity, enforceability, or execution of the remaining provisions of the Agreement.

11.2. The rules, policies, and practices made available for the access of the Clinic and/or Provider on the Platform and/or to be followed by the Clinic and/or Provider within the scope of the use of the Platform, which may be unilaterally changed by Wupdoc from time to time, constitute an annex and an inseparable part of this Agreement.

12. EVIDENCE AGREEMENT

The parties agree, declare, and undertake that in any dispute arising from this Agreement, the books and records of the parties, computer records, electronic and system records kept in the database and servers, commercial communications, correspondence, photographs, emails, and social media communications will constitute binding, valid, conclusive, and exclusive evidence, and that this provision is of the nature of a conclusive evidence agreement.

13. APPLICABLE LAW AND JURISDICTION

13.1. Wupdoc is operated by the website www.wupdoc.com based in the Netherlands. Wupdoc does not provide any guarantee that its services are suitable for countries outside of the Netherlands or comply with any legal or regulatory requirements of other countries. All other countries acknowledge that the laws of the country in which they are located apply when using Wupdoc. If any part of the services provided through Wupdoc is prohibited in the country and/or region where the Clinic and/or Provider using Wupdoc resides, the responsibility arising from this is entirely the responsibility of the Clinic and/or Provider.

13.2. These terms of use will be subject to the laws of the Netherlands and will be interpreted according to these laws. Therefore, the authority to resolve any legal disputes, investigations, and prosecutions will belong to the courts of the Netherlands, and the language of any dispute resolution procedure will be English.

14. TERMINATION

14.1. In case the User terminates this Agreement, the use of the Wupdoc Platform shall be immediately discontinued.

14.2. Wupdoc, in case of Users acting contrary to this Agreement, has the right to terminate the Agreement immediately without the need for any notification.

14.3. The User agrees that in the case of their access to the Platform being suspended or terminated in any way, Wupdoc shall have no liability towards them or any third party.

15. NOTIFICATIONS

15.1. Notifications to be made to Wupdoc under this Agreement (including but not limited to requests, wishes, complaints, and opinions) shall be carried out by sending an email to support@wupdoc.com.

15.2. Wupdoc may notify the User generally through the email address or phone number specified in the User profile for transactions carried out on the Platform. Notifications made in this manner will be considered as having been effectively delivered to the recipient in any case and will have all the legal consequences of a valid notice.

15.3. Unless the User notifies Wupdoc in writing of any changes to their email, phone number, address, or other contact information, or updates their contact information in the system, notifications made to the User's registered email address, phone number, or physical mailing address will be considered valid, even if they do not actually reach the User, and will have all the effects and consequences of a legally valid notice.