My Response
United Kingdom
Support & attendance : Friendly, attentive staff, large, comfortable waiting room with TV (playing visually appealing nature documentaries, not daytime TV) magazines, free hot/cold drinks and snacks. Plentiful & clean toilets. Easy 7 minute walk from Regents Park tube station. Local cafes within same sort of distance.
Medical & surgical side of things - top quality. High communication, making sure you understand every aspect clearly before moving on, and excellent post operation and post appointment follow up. Serious & detailed testing, with good communication as to what & why. No patronisation, and very good indeed with fear & anxiety.
The ONLY negative is that because of this very personal attention, sometimes appointments run late and you need to wait a little longer for yours, but as everyone gets this level of attention, including you, it is absolutely worth it.
Communication
02 October, 2023