Dorset Heart Clinic Read Reviews

Excellent service. Personal and professional attitude. Staff was extremely helpful and polite. I could not thank enough for the care Dr Swallow showed. She kept me informed at every step of the procedure which made me feel very comfortable and her expertise was par excellence.

We had a great experience with Joanna Krata and Dr Chris Critoph at the Dorset Heart Clinic. They were sensational and we were very fortunate to have them on our team. True life savers and I am eternally grateful. Wonderfully professional both and went way beyond the call of duty.,Thank you both

I was in ward 23 undergoing a preceedure for my heart, the level of care was outstanding, the support, humanity, and care was way above and beyond my expectations, in fact the best I have ever received and I have lived worldwide. A humongous shout out to HOLLY, what a beautiful caring soul, thank goodness for people like her in the community. Thank you to all the staff you are wonderful and Bournemouth hospital is fantastic.

Had a really enlightening consultation with Dr. Din, and the woman who did my ECG was lovely. Everyone in the clinic was warm, professional, and honestly delightful which put me at ease. Hopefully I’m not back anytime soon, but would feel very safe in their hands. Highly recommended. Thank you Dorset Heart Clinic.

I'd like to say a big thank you to Dr Mark Sopher and his team, my experience was 1st class. Dr Sopher is incredibly knowledgeable and a really nice person. I feel very fortunate that I was able to see him and would recommend to anybody. Also I'd like to give a mention to Dr Sopher's secretary Joanna, she was so helpful and even came to meet me in the car park on arrival to show me the way up. Thank you to Tracy, the nurse, who was also lovely and made me feel very relaxed.

Going into hospital for any procedure makes you apprehensive. But not in this case . On April 28 th i was a patient @ Royal Bournemouth. Every member of staff gave me the fullest attention and made me completely relaxed. It was 5 star treatment from Helen Chapman and the team.I am eternally grateful. Thanks to you all

We simply cannot praise enough the professional and caring patient ethic being practiced at this Clinic. From the moment we were introduced to Helen her patience and perseverance in facilitating my husbands treatment was wonderful. Thank you very much.

After my initial emergency treatment, I knew my prognosis, and so I dropped into the Dorset Heart Clinic to ask about private treatment. I accepted the fixed price private consultation on the spot. My consultant, a highly experienced surgeon, was kind and unhurried. He put me at my ease and enabled me to make a completely informed decision how to choose my procedure. Although I chose the NHS, my consultant maintained me on his case list throughout my later treatment. His office handled all the correspondence between the Royal Bournemouth Hospital and me. His office's advice to get onto a Christmas cancellation list brought my treatment date forward by four months. My consultant even came in person to greet me on the day itself! Having my own consultant smoothed the way for my successful treatment. I will always recommend their expertise!

Any time you enter a hospital your heart is in your mouth, a fear of the unknown and such were our concerns upon our arrival for the first time. So it was a very pleasant surprise to be impressed not only by the surroundings but the staff and equipment available to us. Over the course of this last year we have found the staff to be patient, courteous and having a sense of humour to jolly us around, a must in my perspective to get the most out of us. These last few months have been a burden to us all but the introduction of the Zoom Exercise Classes have enabled us to keep in touch with the Club and maintain our "fitness" in our own homes with probably more interaction with the member of staff than previously in the gym. Excellent work by superb members of staff both out front and in the back ground. Well done G and T

I had a heart ablation in the Bournemouth unit yesterday, a rather unpleasant procedure made bearable by an amazing team of consultants, nurses and support staff. Mr Sopher and his cath lab team looked after me during my operation and were very professional and skilled but also caring and attentive. The staff on the ward from the ancillaries to the nurses and the doctors were all lovely, again very professional and truly caring. I would highly recommend this unit and all it’s staff if you found yourself needing cardiac care.

I cannot speak highly enough of Dorset Heart Clinic team. The help, information and support I received both in the lead up to my procedure, during my procedure and in my after care was above and beyond my highest expectations. From the admin staff through to the nursing & clinical staff and my consultant Dr Sopher, their care, understanding, clear communication and friendly reassurance was second to none and completely put me at ease at a time when I was very anxious. I would wholeheartedly recommend this clinic and it’s amazing team. Thank you to you all. Christine Chant