Ravi Mistry
United Kingdom
I first enquired via WhatsApp and Yasin is absolutely amazing - available to answer any questions I had anytime of the day. He made the online consultation and booking so easy.
Clear instructions are given as to where to go for airport pick up before I travelled . Transfer was in a private VIP vehicle which took me straight to the 5* hotel.
The following day was my procedure where I was picked up from my hotel in the VIP vehicle to the clinic. The clinic is immaculate and has a very high standard of hygiene. Excellent customer service from Cengiz who explained everything to be prior to the procedure in detail. He translated everything for me throughout the day - although the doctors do speak and understand basic English well. Throughout the procedure. Cengiz and the doctors were always asking me if I was ok and if I needed anything (toilet, food, drink).
The day after the procedure Cengiz arrived at my hotel and demonstrated how to wash my hair. He is fantastic and very thorough.
Communication
30 July, 2024