C McG
Ireland
English:
I had a truly horrible experience with this clinic that has had a hugely negative impact on my life. I booked keyhole surgery for hernia repair. I was to have my surgery at 6.30pm. I arrived at the clinic 5.30pm and was shown to a room where I waited for 5hrs without anyone coming near me.
Eventually, the surgeon arrived (Dr. Szewcow,). His English was very poor, a few words, maximum. He mentioned a repair method I hadn't heard of, but assumed it was keyhole. After he left, I grew a little concerned, so I asked a nurse to go ask him for details in the hope she would come back and translate for me. Instead, he came back and spoke Polish to me again.
Why i didn't cancel, I will never know. I, of course, should have, but I had travelled far to get there and I literally had minutes to decide.
In the end, they did open surgery. A more painful operation with a much longer recovery. I have spoken to two different consultants since my operation and both have said, considering my
Credibility
26 June, 2024