Friend of mine went there for a regular check. The doctor has advised to remove the 8th teeth - CZK 5,000 each. My friend asked why would it be a paid service, whilst it is covered by the insurance and got a reply "I will not do anything for CZK 500". My friend refused, and was told, that they need to have their teeth straightened, so they should go to a "very good orthodontist" recommended by the clinic.
Prior to that I called them asking if they could help me getting an "ideal smile" by straightening my teeth, they offered to come for the consultation. I arrived and was seated at the waiting room. I heard loud voices with the use of foul language discussing the death of some patient. 30 minutes after the booked time I was invited in. The summary: I was told, I need to have the 8ths removed, they can't help me to straighten my teeth, because they do not provide the service, however they do recommend a "very good orthodontist".