Tınaztepe Hospital

Our mission, as a dedicated and experienced team, is to provide contemporary, effective, efficient, and ethically sound healthcare services in accordance with international quality standards. We also aim to increase satisfaction among patients, their families, and our employees through awareness initiatives and the implementation of an effective Quality Management System.

Our vision is to become a group of hospitals that prioritize patient and employee satisfaction, delivering high-quality healthcare services in line with international standards.

Our quality policy emphasizes the importance of our hardworking, knowledgeable team members who treat everyone with respect, kindness, and a smile. We are committed to offering modern and efficient healthcare services while focusing on improving employee and patient satisfaction.

We also take our social responsibility seriously by educating and informing the public, always adhering to laws and regulations, and ensuring patient-centered, high-quality, and safe service.

We believe in transparency, adhering to principles of fairness, privacy, objectivity, accessibility, and neutrality when addressing complaints, providing free and prompt evaluations based on urgency, and maintaining open and clear communication channels with patients and their families. Additionally, we embrace a culture of continuous improvement by applying a risk-based process approach to enhance the effectiveness of our Quality, Customer Satisfaction, and Complaint Management systems.